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GameSense advisor returning to River Rock Casino

Published 10:54 PDT, Thu June 24, 2021
Last Updated: 11:11 PDT, Thu June 24, 2021
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River Rock Casino players will again be able to safely connect in person with an on-site GameSense advisor as early as next week.
Jonathan Qiao, River Rock Casino’s dedicated GameSense advisor and one of BCLC’s player-health specialists, is expected to resume his position as soon as July 1.
“I’m really looking forward to connecting with players in person again,” Qiao said. “While so much has changed over the last year, what hasn’t is our role in helping players keep gambling fun through understanding how the games work, creating time and money limits and providing support to those who want to take a break.”
GameSense Information Centres have been reconfigured to support the health and wellbeing of players and employees through decreased capacity and physical barriers, such as plexiglass, where required.
“Our GameSense Advisors are eager to be back on site after more than a year, to reconnect with players and support healthy play,” says Dr. Jamie Wiebe, BCLC’s Director of Player Health. “GameSense Advisors are excellent listeners and whether players stop by the GameSense Information Centre to chat about their day, how the games work, or odds of winning, we know that these interactions result in players feeling more informed and connected to available resources, and further support if needed.”
Some important tips for returning to gambling venues:
• Know your time and spending limits before you get there
• Take breaks, grab a snack or some fresh air
• Treat it as a form of entertainment, not a way to make money
• Take time to get to know the GameSense Advisor
You can also reach GameSense Advisors by telephone at 1-866-815-0222, or online chat on PlayNow.com from 7 a.m. to 12 a.m. PST.
Learn more about how the games work, the odds and how to keep gambling fun at GameSense.com.